This is a re-posting of a blog I wrote for the good people over at Power to Persuade
The Victorian government recently announced a new reform agenda to develop a ‘public sector that delivers exceptional outcomes for Victorians…[and] set out a new way of thinking about how government works, all the way from strategy to service delivery’. This will be achieved through a focus on four areas (outcomes, systems, people and accountability) which are interconnected around the improvement of government and delivery of ‘public purpose’.
The case for change includes some of the more well-rehearsed factors (e.g. demographic, digital, environmental shifts) and also the re-emergence of others (e.g. corruption). Perhaps, though, the most significant driver outlined in the report is that of the changing nature of government. The argument goes that over the past few decades we have seen a gradual erosion of the volume of direct service…
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